Rochester Reporter

Mayor Malik D. Evans announced today the appointment of Dhimant Master as the City’s Chief Data Officer, a newly created position aimed at overseeing the implementation of a comprehensive data strategy and fostering an evidence-based culture within the City workforce.

“Dhimant Master brings a deep insight into the dynamic applications of data and will help us improve customer service and develop even more effective programs that deliver measurable results for the people of Rochester,” said Mayor Evans. “The City data strategy and the data maturity of our workforce are critical components of our efforts to create a safe, equitable, and prosperous Rochester by inspiring hope and delivering opportunity for everyone.”

“Throughout my career, I have cultivated a passion for fostering data-driven cultures and leveraging data to drive meaningful insights and outcomes,” said Master. “I am grateful to Mayor Evans for this opportunity to contribute to the strategic direction and operational improvements of the City of Rochester.”

As Chief Data Officer, Master will advance the City’s ability to apply data to decision-making, program evaluation, and policy implementation. He will work with departmental leaders, staff, and other stakeholders to better integrate data analysis into City operations and measure the effectiveness of City services for Rochester’s residents, employers, and visitors.

In this role, he will also oversee the City’s participation in Bloomberg Philanthropies’ What Works Cities Certification process to work toward a standard of excellence for data-driven, well-managed local government. In 2022, Rochester was one of 11 cities across the globe inducted into Bloomberg’s City Data Alliance, which provides premier consultation, coaching, and peer-city engagement on using data to strengthen and innovate municipal services.

Master brings almost 20 years of experience to his role with the City. He was most recently head of Business Intelligence, Analytics, Data and Robotics Process Automation at Crown Castle, a communications infrastructure company. He also worked as a senior manager at American Tower Corp., and as an enterprise manager at Xerox Corp.

He holds master’s degrees from the University of Rochester and Syracuse University and is working on completing a master’s degree in data science at Harvard University.