This week, I sent a letter to the state Public Service Commission strongly opposing Rochester Gas & Electric Corp.’s proposed rate hikes.
Even in the best of times, a 19 percent increase in electric delivery rates and a 20 percent increase in natural gas delivery rates would be unrealistic.
But now, as our families grapple with rising costs for food, shelter and clothing alongside the strain of already escalating electricity and gas costs, this is an impossible request —especially when individuals across our community are increasingly frustrated over RG&E’s troubled billing system and customer service.
RG&E must refocus to provide appropriate customer service and ensure its infrastructure is properly modernized and maintained without further burdening its customers.
Original source can be found here.
